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Jobs in Ahmedabad | FRONT OFFICE ASSOCIATE / EXECUTIVE in 2021

Jobs in Ahmedabad | FRONT OFFICE ASSOCIATE / EXECUTIVE in 2021

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Jobs in Ahmedabad | FRONT OFFICE ASSOCIATE / EXECUTIVE in 2021

Post Name: Voice /non voice /mail/ chat process

Company Name: The House of MG

Job description

The position is responsible for the efficient rooming of hotel guests. Extends special assistance to VIP guests on their stay at the hotel such as facilitating check-in and check-out, arranging transportation requirements and attending to special requests and queries. Visual Media: Photography + Videography.

  • Pre-blocks/pre-registers all guests to facilitate check in on arrival at the hotel.
  • Pre-assigns rooms and accommodates special guest requests whenever possible.
  • Greets and welcomes hotel guests.
  • Sell, registers and assigns rooms to incoming guests ensuring that registration cards are properly accomplished.
  • Maintains guest history file of all guest as reference for their preference, special requests, and room rates during their last stay at the hotel.
  • Stays up-to-date on room rates, packages, and special promotions. Has an accurate

awareness of building and room locations, types of rooms, room features and amenities.

  • Makes same-day and future reservations when necessary. Knows cancellation and deposit procedures.
  • Processes and posts charges and settlements in a timely manner.
  • Blocks off rooms for confirmed reservation based on Room Reservation form. Takes note of reservation details such as floor request, room category, and other amenities.
  • Coordinates with Housekeeping for their immediate set-up or cleaning of vacant rooms to be occupied by guests who have already checked-in.
  • Performs cashiering procedure: posting of charges, check-out and collecting payment.
  • Manages front desk area and monitor the telephone console.
  • Prepare & submit C forms in a timely manner. Issue liquor permits & new sim card letter with proper record verifications.
  • Communicates with other departments regarding group and VIP check-ins.
  • Handles inquiries for group or company reservation and gets detail for function


Required Skills

Front Office Operation /Front Office Policies and Procedures
Service and Product Knowledge /Cashiering /Basic Accounting Principles
PMS, PABX, Fax and Telephone Functions /Hotel Management System/ Communication skills.

Hotel Management Course from recognized institution.



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DEPARTMENT: Front Office
JOB TYPE: Full Time
LOCATION: Gujarat – Ahmedabad

Please Do Not Pay Any Fee or Money to the Job Providing Company. We are not responsible for that.

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  • 079 2550 6946
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