Jobs in Sector 63 | Customer Service Free 2021

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Company Name:-  Black Unicorn Digital Solutions, Noida

 

Post name:- Customer Service Representative

Salary Per Month:- ₹25,000 a month

 

Job Location:-  H 15, 402, H Block, Sector 63, Noida, Uttar Pradesh 201301


Job Description

  • Provide knowledgeable answers to customer queries & comments on social media, on-call and e-mail, WhatsApp – regarding products and brand
  • Assist clients on orders online
  • Deal with orders in the back office and liaise with logistics
  • Follow-up on orders and liaise with customers, retail, repair services, buyers, etc
  • Follow-up on all customer requests to ensure the brand provides the highest level of customer service in the industry
  • Manage ongoing customer relationships utilizing our CRM tools
  • Assist customers with after-sales service issues
  • Be the primary contact for customer enquiries about our products and brand.
  • Able to communicate concisely in accordance with our company policies to client
  • Maintain and update regular client correspondence

DOCUMENTS REQUIRED

For Private Jobs Not Every Job Required:-

  • Aadhaar Card
  • Pan Card
  • Bank Document (Cancelled Cheque or Bank Passbook)

More Info

Job Types: Full-time, Contract

Salary: ₹15,000.00 – ₹25,000.00 per month

Benefits:

  • Paid time off

Schedule:

  • Day shift

Supplemental Pay:

  • Overtime pay

Experience:

  • Customer Service: 1 year (Preferred)

Education:

  • Bachelor’s (Preferred)

Language:

  • English (Required)

Job Duties:

  • Answer incoming customer inquiries
  • Collaborate with management teams to stay updated on new products, services, and policies
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with the company’s customer service policies
  • Other duties as requested

How To Apply:-

for Private Jobs


Jobs Information

Work Remotely:

  • No

COVID-19 Precaution(s):

  • Personal protective equipment provided or required
  • Temperature screenings
  • Social distancing guidelines in place
  • Sanitizing, disinfecting, or cleaning procedures in place

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send cv- info@blackunicorn.in
Ph. Or email For Offline  info@blackunicorn.in  +91 120 4278704
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